We believe travel planning should feel clear, transparent, and stress-free from the beginning. These policies outline how we manage bookings, privacy, and customer information at Great Kiwi Trips.

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Privacy Policy​

Last updated: May 2026

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At Great Kiwi Trips, we respect your privacy and are committed to protecting your personal information.

 

This Privacy Policy explains how Time 2 Go Limited, trading as Great Kiwi Trips, collects, uses, stores, and protects your information when you use our website, submit an enquiry, make a booking, or otherwise interact with us.

 

By using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.

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1. Who We Are

Throughout this Privacy Policy, references to:

• “Great Kiwi Trips”, “we”, “us”, and “our” refer to Time 2 Go Limited;

• “you” and “your” refer to customers, travellers, website visitors, or anyone interacting with our services.

 

This Privacy Policy also applies to bookings and enquiries made through the “sundays.” travel brand operated by Time 2 Go Limited.

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2. Information We Collect

We may collect personal information including:

• your name;

• email address;

• phone number;

• postal address;

• date of birth;

• emergency contact details;

• passport information where required for travel bookings;

• payment details;

• travel preferences;

• dietary, accessibility, or medical information voluntarily provided by you;

• communication history with us.

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We may also collect non-personal information including:

• browser type;

• device information;

• IP address;

• website usage behaviour;

• pages visited on our website;

• referral sources;

• approximate location data.

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3. How We Collect Information

We may collect information when you:

• submit an enquiry;

• complete a booking form;

• subscribe to emails or updates;

• contact us by phone, email, or social media;

• enter a competition or promotion;

• browse our website;

• interact with advertising or analytics tools connected to our website.

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Some information may also be collected from travel companions, referral partners, or third-party suppliers where relevant to your booking.

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4. How We Use Your Information

We use your information to:

• create and manage travel bookings;

• communicate with you about your enquiry or itinerary;

• process payments;

• provide customer support;

• personalise your travel experience;

• arrange services with suppliers;

• send booking confirmations and travel documentation;

• improve our website, services, and customer experience;

• comply with legal obligations;

• send marketing communications where permitted by law.

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We may also use aggregated or anonymous information for internal reporting, analytics, and business improvement purposes.

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5. Sharing Your Information

To arrange and deliver your travel services, we may share relevant personal information with trusted third parties including:

• accommodation providers;

• airlines;

• transport operators;

• tour operators;

• booking systems;

• payment processors;

• insurance providers where requested;

• technology and marketing service providers.

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Some suppliers may be located outside New Zealand, meaning your information may be transferred internationally as part of delivering your travel arrangements.

 

We take reasonable steps to work with reputable suppliers and service providers who handle personal information responsibly.

 

We do not sell your personal information to third parties.

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6. Payments & Security

We take reasonable steps to protect your personal information using industry-standard security measures.

 

Payment transactions may be processed through secure third-party payment providers including Stripe, PayPal, or other authorised payment systems.

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While we aim to maintain secure systems and processes, no method of electronic transmission or online storage can be guaranteed as completely secure.

 

7. Cookies & Website Analytics

Our website may use cookies and similar technologies to:

• improve website functionality;

• remember user preferences;

• analyse website traffic;

• measure marketing effectiveness;

• personalise website experiences.

 

We may use tools such as:

• Google Analytics;

• Meta Pixel;

• Wix Analytics;

• email marketing integrations;

• advertising and remarketing platforms.

 

You can choose to disable cookies through your browser settings, although some website functionality may be affected.

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8. Marketing Communications

We may occasionally send:

• travel inspiration;

• special offers;

• promotions;

• newsletters;

• updates relating to Great Kiwi Trips or sundays.

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You can unsubscribe from marketing communications at any time by:

• clicking the unsubscribe link in emails; or

• contacting us directly.

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We will continue to send essential booking-related communications where necessary.

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9. Accessing or Correcting Your Information

You may request access to the personal information we hold about you and request corrections where appropriate.

 

To do so, please contact us using the details below.

 

In some cases, we may need to verify your identity before processing requests.

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10. Retention of Information

We retain personal information only for as long as reasonably necessary to:

• provide services;

• manage bookings;

• comply with legal obligations;

• resolve disputes;

• maintain business and accounting records.

 

When information is no longer required, we take reasonable steps to securely delete or anonymise it.

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11. Third-Party Websites

Our website may contain links to external websites or services operated by third parties.

 

We are not responsible for the privacy practices, content, or security of external websites and encourage users to review their individual privacy policies.

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12. Children’s Privacy

Our services are generally intended for adults making travel arrangements.

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We do not knowingly collect personal information from children without appropriate consent from a parent or guardian where required.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• legal requirements;

• technology;

• operational practices;

• supplier relationships.

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The latest version will always be available on our website.

 

Continued use of our website or services constitutes acceptance of the updated Privacy Policy.

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14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

 

Great Kiwi Trips
Time 2 Go Limited
Email: hello@greatkiwitrips.com